Don’t Let Rejection Hurt Your Sales
Handling disappointment doesn’t have to knock you off your game.
Even when it’s not personal, dealing with rejection can be difficult. It’s even more difficult if you’ve invested significant time and energy into a sale you believed would come through. When you realize your efforts didn’t lead to the result you were counting on, rejection can eat away at your self-confidence and may cause a slump in your sales.
To avoid letting disappointment get the better of you, here are some tips to keep your morale high in the face of adversity.
Create a positive routine to manage stress.
If disappointment is causing stress, do something to break the cycle of negative self-talk. Whether it’s going on a walk, spending time with good friends or escaping in a good book, give yourself a way to get back into a positive head-space.
Surround yourself with positive and successful people.
You may have heard Jim Rohn’s quote, “You are the average of the five people you spend the most time with.” Whether you want to admit it or not, the people you surround yourself with tend to rub off on you. So make sure you spend your time with friends who build you up.
Keep track of successes.
There are several methods to keep track of success. Some people track success by counting down to the next win. If you know how many “no’s” you typically hear before a client says “yes” it can be easier to face the “no’s.” Others may find it more fulfilling to keep a success journal. By writing down the highs, you give yourself the ability to revisit your success when disappointment arises. Whatever method you find works best for you, stick with it, even when things are going well.
Remember it’s not personal.
When someone tells you “no” it’s easy to take it personally, especially if you have a lot on the line. Keep in mind that saying no is often easier than saying yes when it comes to complex financial decisions. Rejection in sales is almost never personal.
You may try making it more difficult to say “no” by delaying the sales pitch and offering something that empowers your client instead.
Rejection can be overwhelming, especially if you allow sales failures to out-weigh the successes you’ve had. The key is to keep rejection in perspective and find positive outlets and habits that work for you.
How do you handle being told “no” by clients?